
FAQ
WHERE IS MY ORDER
HOW CAN I RETURN MY ORDER?
WHEN DO I GET MY REFUND?
WHY MY ORDER HAS BEEN CANCELED?

SHIPPING & DELIVERY
WHERE IS MY ORDER?
WHEN WILL MY ORDER BE SHIPPED?
CAN I CHANGE MY DELIVERY ADDRESS?
WHICH COUNTRIES DOES TRENDT VISION DELIVER TO?
WHY IS MY SHIPPING TRACKING NOT UPDATED AFTER SEVERAL DAYS?
WHAT CAN I DO IF I HAVE ORDERED TO THE WRONG ADDRESS?

ORDER
WHAT SHOULD I DO IF I RECEIVED A WRONG OR DEFECTIVE PRODUCT?
WHAT SHOULD I DO IF I PAID FOR MY ORDER BUT DIDN'T RECEIVE AN ORDER CONFIRMATION?
WHAT HAPPENS AFTER I ORDER?
CAN I CHANGE OR CANCEL MY ORDER?

PAYMENT
WHAT PAYMENT METHODS DO YOU ACCEPT?
HOW DO I GET A COPY OF MY INVOICE?

GIFT CARDS
CAN DISCOUNT CODES BE COMBINED WITH EACH OTHER?
HOW OFTEN ARE VOUCHER AND DISCOUNT CODES VALID?
MY ORDER HAS BEEN CANCELED, WILL MY CODE EXPIRE?
DOES MY DISCOUNT CODE EXPIRE WITH A RETURN?
HOW DO I GET MY GIFT CARD?
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